Call Information
| Call ID | 84e91896-4182-49c2-ab75-1e6db3c5573a |
|---|---|
| Agent Type | TWILIO |
| Invoker ID | INV_c46c5f09-c8e0-4835-bd68-2cf1e77fef49 |
| Account ID | wsContact_4fc87c84-0894-43d6-a76e-d4393b9e1f47 |
| Tenant ID | ws_42fe249e-7b2f-4f0e-aac0-c73b232d20eb |
| Caller | +18392743675 |
| SIP Call ID | CA5757f3e8dfbd088a92c829fac1780d3b |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | hi |
| Audio Format | ulaw |
| Start Time | 2026-08-24 11:32:49 |
| End Time | 2026-08-24 11:33:52 |
| Duration | 62s |
| Session ID | S_d01e824f-a728-4bbc-93b7-afbb1d6e8d56 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| TWILIO_SESSION_CLOSED | FATAL | Twilio WebSocket session is closed but agent is still alive (zombie agent) | 2026-08-24 11:33:53 | 63s |