Call Information
| Call ID | 816dd636-4fc4-4c1e-b599-663a801298b3 |
|---|---|
| Agent Type | TWILIO |
| Invoker ID | INV_c46c5f09-c8e0-4835-bd68-2cf1e77fef49 |
| Account ID | wsContact_931a6064-b0b6-4691-9392-061abf36e481 |
| Tenant ID | ws_42fe249e-7b2f-4f0e-aac0-c73b232d20eb |
| Caller | +18392743675 |
| SIP Call ID | CAb6df04a94b99677e05bfb67d53bb366f |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | hi |
| Audio Format | ulaw |
| Start Time | 2026-08-24 11:35:09 |
| End Time | 2026-08-24 11:36:13 |
| Duration | 63s |
| Session ID | S_ab403d97-5846-40f5-aa13-a48ba675f6c4 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| TWILIO_SESSION_CLOSED | FATAL | Twilio WebSocket session is closed but agent is still alive (zombie agent) | 2026-08-24 11:36:14 | 64s |