Call Information
| Call ID | 20642d14-20e7-4cac-aad7-cc75e0953034 |
|---|---|
| Agent Type | TWILIO |
| Invoker ID | INV_c46c5f09-c8e0-4835-bd68-2cf1e77fef49 |
| Account ID | wsContact_486f1948-4da2-496d-a340-820ab435f52f |
| Tenant ID | ws_42fe249e-7b2f-4f0e-aac0-c73b232d20eb |
| Caller | +18392743675 |
| SIP Call ID | CAf641912a9c7191ce4216bf6714b18017 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | hi |
| Audio Format | ulaw |
| Start Time | 2026-08-24 11:17:48 |
| End Time | 2026-08-24 11:18:50 |
| Duration | 61s |
| Session ID | S_62280300-c23b-4876-989f-988e83d9e248 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| TWILIO_SESSION_CLOSED | FATAL | Twilio WebSocket session is closed but agent is still alive (zombie agent) | 2026-08-24 11:18:52 | 63s |